Privacy Policy

Effective Date: May 25, 2025

Bright Cove Therapy Co. ("we", "our", or "us") is committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or contact us for services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and any details you provide when filling out a contact form, requesting services, or communicating with us.
Health-Related Information: If you inquire about or receive speech therapy services, we may collect limited health information. All such data is treated with the highest level of confidentiality in accordance with applicable privacy laws, including HIPAA where applicable.
Usage Data: Information such as your IP address, browser type, device type, pages visited, and time spent on the site.
Cookies: Our site may use cookies to enhance user experience, track usage, and improve performance.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and service requests
Schedule appointments and provide therapy services
Communicate important updates or reminders
Improve our website and services
Maintain records as required by law and ethical standards

3. Sharing Your Information

We do not sell or rent your personal information to third parties. Your information may be shared only under the following circumstances:

With service providers assisting us in operating our website or providing services (under strict confidentiality agreements)
As required by law, court order, or legal process
With your written consent

4. Data Security

We implement appropriate physical, administrative, and technical safeguards to protect your personal and health-related information. However, no system can be guaranteed 100% secure.

5. Your Rights

You have the right to:

Request access to your personal data
Ask us to correct or update inaccurate information
Request deletion of your personal data, subject to legal and professional record-keeping requirements
Withdraw your consent for communications at any time

To make a request, please contact us using the information provided below.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

7. Children’s Privacy

Bright Cove Therapy Co. does not knowingly collect information from children under the age of 13 through the website. Parents or guardians must provide any personal or health information for minors receiving services.

8. Changes to This Policy

We may update this Privacy Policy occasionally. All changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us either by phone or email listed below.